A full refund or credit – it’s your choice
When you book accommodation at Yea Springs you have the peace of mind of knowing that in the event you need to cancel you will not lose your deposit and that you will receive either a full refund or full credit with no deductions. Yea Springs cancellation policy is clear, no fuss and works in your favour. It works like this:
- If you cancel at least 14 days prior to the arrival date you will have the choice of either:
- A full refund of all monies paid OR
- A full credit to stay at another time within the following 12 months.
- If you cancel less than 14 days prior to the arrival date you will still receive a full credit of all monies paid to stay at another time within the following 12 months.
- AND IMPORTANTLY, if the cancellation is due to a Government-imposed coronavirus travel restriction then the 14 days notice period does not apply and you will have the choice of a full refund or credit regardless of the amount of notice given.
Cancelling of accommodation at Yea Springs is as easy (and as good) as it gets.
And instant. Your refund will be processed and made immediately. All we ask is for the request to be put in writing (by email). Unlike the agencies like Airbnb etc, we do not and will not keep you waiting weeks and weeks to get your refund. We do it straight away.